FREQUENTLY ASKED QUESTIONS

🚩Got Questions ➡ We've Got The Answers

Whether You’re New to Multifamily or Expanding Your Portfolio, These FAQs Will Guide Your Next Step.

From first-time investors to seasoned syndicators, we've answered the most common (and critical) questions about apartment investing, deal structure, and what it actually takes to succeed with Think Multifamily's proven coaching.

Mark and Tamiel Kenney, founders of Think Multifamily, at a multifamily investing event

Whether you're just getting started or ready to scale, find the answers that move you forward. 👇

Multifamily Basics

(what it is, how it works, benefits)

What Is Multifamily Investing?

Buying and owning properties with multiple housing units (apartments, duplexes, triplexes, etc.) to generate income through rents and appreciation. Five units and above is considered commercial and opens us a number of additional loan options. 

What Are the Main Benefits of Investing in Multifamily Properties?

🔷 Cash flow
🔷 Tax benefits (depreciation, cost segregation – which is accelerated depreciation)
🔷 Appreciation potential
🔷 Leverage (use of debt to increase returns)
🔷 Scalability vs. single-family
🔷 Multifamily is a needs-based asset → demand is always there

What's the Difference Between Investing in Single-Family vs. Multifamily Properties?

Multifamily offers economies of scale, better financing options, and professional property management. It’s scalable and resilient, especially in market downturns. One 100-unit deal is far more efficient than owning 100 single-family homes. 

What Is the Difference Between Value-Add and Turnkey Multifamily Deals?

Value-add: Property has upside potential (renovations, better management, rent growth). Higher risk/higher return. 

Turnkey: Property is stabilized and performing well. Lower risk/lower return — more about cash flow.

What Is a Cap Rate and Why Is It Important?

🔷 Cap rate = Net Operating Income ÷ Purchase Price

🔷 Used to value properties and compare opportunities

🔷 Lower cap rates → higher property value (and vice versa)

🔷 Critical for buy/sell/refinance analysis

How Do Interest Rates Affect Multifamily Investments?

🔷 Higher interest rates increase borrowing costs → can reduce cash flow.
🔷 Can also impact cap rates and valuations as mortgage payment will increase for a new Buyer.
🔷 Affects refinancing risk and exit strategy. 

You need to stress-test deals for interest rate sensitivity. Long-term, fixed debt reduces the amount of variability and reduces risk. 

Syndication & Deal Structure

(PPM, GP/LP, preferred return, fees)

How Does Multifamily Syndication Work?

Syndication is a group investment structure where multiple investors pool capital to purchase larger apartment properties, typically led by an experienced operator (lead Sponsor).

Investors (Limited Partners) contribute capital and receive a share of profits, but are passive and don’t participate in the management of the property. 

What Is the Typical Structure of a Multifamily Syndication (GP/LP)?

General Partner (GP) / Sponsor → active role, manages the deal

Limited Partners (LP) / Investors → passive role, provide capital

Profits are shared per the PPM terms (often 70/30 or 80/20 LP/GP after the LPs receive their preferred return)

What Is a Syndicator or Sponsor, and What Do They Do?

The lead operator of the deal.

Responsible for finding the property, raising capital, securing financing, managing the property, and executing the business plan.

What is a Private Placement Memorandum (PPM)?

The legal document that discloses the deal terms, structure, risks, and rights of investors in a syndication.

All investors must review and sign it before investing.

What Is a Preferred Return and How Does It Work?

A minimum return paid to LP investors before the GP earns a share of profits.

Example: 8% preferred return → LPs receive 8% annually first, then remaining profits are split

How Are Profits Distributed in a Syndication Deal?

Typically quarterly, if funds are available.

Profits are typically distributed as follow: 

🔷 LPs receive a preferred return. 
🔷 Remaining profits split between LPs and GP per the waterfall (for example, 70% to LPs and 30% to GPs).

What Fees Will the Sponsor Collect and How Are They Aligned with Investor Success?

Sophisticated investors don’t mind sponsors getting paid — as long as fees are reasonable and incentives are aligned.

Common fees are below, but not always part of all deals: 

🔷 Acquisition fee 

🔷 Asset management fee 

🔷 Disposition fee 

🔷 Refinance fee  

🔷 GP promote / split after preferred return 

What Is the Minimum Investment Period or Hold Time?

Typical hold period = 3–7 years. However, this can be less or more.

Investors should plan to keep their money in the deal for this period, as syndications are illiquid. 

What Is the Exit Strategy in a Multifamily Syndication?

Common exit strategies:
🔷 Sell the property. 
🔷 Refinance to reduce your interest rate and potentially return some investor capital while keeping ownership.
🔷 1031 exchange into new property.  

Evaluating Deals & Risk

(financials, cap rate, interest rates, downturns)

How Do I Evaluate a Multifamily Investment Opportunity?

Review:
🔷 The track record of the sponsor
🔷The market and location
🔷 The property’s business plan (Value-add? Turnkey?)
🔷 Projected returns vs. risks
🔷 The financials (underwriting assumptions, rent comps, exit options)

How Do I Analyze the Financials of a Multifamily Property?

🔷 Review the T12 (Trailing 12-month financials)
🔷 Review the rent roll
🔷 Study underwriting assumptions
🔷 Assess projected cash flow, expenses, and exit
🔷 Look at debt terms and capital stack

What Are the Risks Involved in Multifamily Investing?

🔷 Market risk (rent softening, job losses, inability to evict)
🔷 Execution risk (operator performance)
🔷 Financing risk (interest rates, loan terms)
🔷 Property-specific issues (maintenance, capex surprises)
🔷 Potential for loss of capital

What Happens if the Property Underperforms or There's a Downturn?

🔷 Distributions may be paused or reduced.
🔷 Sponsor may adjust the business plan (delay renovations, hold longer, etc.).
🔷 Capital could be at risk. 

🔷 Property could be foreclosed on. 

How Can I Protect My Real Estate Investments During a Market Downturn?

Use fixed debt, raise extra capital, underwrite conservatively, and have multiple exit strategies. Leading with discipline, not emotion, is the key to surviving downturns. 

What Is the Impact of Cap Rate Changes on Property Value?

Cap rate expansion decreases property value significantly. Even a 1% cap rate increase can wipe out significant value. Always underwrite assuming higher future cap rates..

How Is the Debt Structured and What Are the Key Loan Terms?

In today’s market, debt is often the biggest risk.

Investors want to know: 

🔷 Fixed or floating rate? 

🔷 Interest rate caps (provides a hedge against how high your rate can go) in place? 

🔷 Number of years? 

Getting Started as an Investor

(first steps, IRA investing, raising money)

What Is the Difference Between Active and Passive Investing in Multifamily?

Active: You find, buy, manage, and operate the property yourself. 

Passive: You invest capital in a syndication and the sponsor handles operations — you receive distributions. 

How Much Money Do I Need to Invest in a Multifamily Syndication?

Typical minimum investment is $50K–$100K, depending on the deal and sponsor. 

Can I Invest in Multifamily Syndications With my IRA or 401(k)?

Yes — using a Self-Directed IRA or certain Solo 401(k) plans.

You’ll need a custodian who supports alternative investments.


→ Watch for UBIT/UBTI tax exposure. This is a tax that can exist even for retirement accounts.

What Are the Tax Benefits of Multifamily Investing?

🔷 Depreciation reduces taxable income
🔷 Cost segregation accelerates depreciation
🔷 Ability to offset passive income
🔷 Potential for 1031 exchange tax deferral

How Do I Know if a Syndicator Is Reputable?

🔷 Review their track record
🔷 Speak to prior investors
🔷 Ask for references
🔷 Assess their transparency and communication
🔷 Check for alignment of interests (skin in the game) 

🔷 If your gut tells you something isn’t right, then don’t invest 

What Questions Should I Ask a Syndicator Before Investing?

🔷 What is your track record? 

🔷 What is your personal investment in this deal? 

🔷 What is your communication process? 

🔷 How do you underwrite risk? 

🔷 What happens if the deal goes sideways? 

What Is a Capital Call and How Does It Work in Syndications?

A capital call is a request for additional funds from investors if the property needs extra cash. While investors can’t be forced to contribute, refusal may result in dilution or deferred returns. The best approach is to avoid capital calls by over-raising and planning conservatively. 

Active Operators/Syndicators

(finding deals, management, NOI, capital calls)

How Do I Start Investing in Real Estate?

Start by getting clear on your investment goals and learning the fundamentals. At Think Multifamily, we guide new investors through a proven 7-step process that includes defining your criteria, building your team, and analyzing deals confidently. Our coaching helps you go from confused to confident with real-world strategies from over $1B in closed transactions. 

What Are the First Steps to Buying an Apartment Building?

Begin by defining your market, deal size, and team. You need a strong foundation that includes a property manager, lender, attorney, and a clear buying criteria. Our resources like '7 Critical Steps to Buy Your First Apartment Building' walk you through the exact playbook.

How Do I Find and Analyze Good Apartment Deals?

Leverage broker relationships, direct-to-seller outreach, and property management insights. Use detailed underwriting tools and vet submarkets for population growth, job diversity, supply, insurance, and landlord-friendly laws. 

How Do I Legally Raise Money for Multifamily Real Estate Deals?

You must follow SEC regulations. This usually involves creating a PPM, filing Form D, and ensuring investors are accredited or sophisticated depending on the exemption used. Think Multifamily walks you through this step-by-step. 

Where Can I Find Investors for My Apartment Deals?

Start with your network. Focus on educating others rather than pitching. We teach our students how to attract capital by building trust, sharing content, and hosting webinars—not begging for money.

How Is Property Management Handled in a Syndication?

Either the sponsor has their own property management company or they use a 3rd-party professional property management company to manage day-to-day operations.

Sponsor oversees property management to ensure the business plan is executed. This is referred to as Asset Management.

How Do I Choose the Right Property Management Company?

Vet them thoroughly: number of units managed, experience in your submarket, and how they communicate. A strong PM can make or break your deal. 

What Should Be Included in a Property Management Agreement (PMA)?

Termination clauses, spending thresholds, lease approval rights, and clear reporting expectations are non-negotiable. Use a PMA checklist to protect yourself from common traps. 

You can download our free PMA Checklist here.

How Do I Increase the NOI (Net Operating Income) of an Apartment Property?

Strategies include RUBS (utility bill-backs), better lease renewal pricing, reducing delinquency, and increasing occupancy. Even small operational tweaks can boost property value significantly. 

What Are the Most Common Mistakes New Apartment Investors Make?

Underestimating CapEx, overpaying based on pro forma, taking on floating rate debt without a cap, poor partner selection, and not raising enough capital. 

What Should I Do if My Multifamily Deal Is Losing Money?

Analyze your Profit & Loss Statement (P&L), negotiate with lenders, cut unnecessary expenses, and consider options like a Broker Opinion of Value (BOV) sale, loan modification, or bringing in new capital. Having a survival plan is essential.

Think Multifamily Coaching

(what makes you different, support, how to apply)

What Makes Think Multifamily Different From Other Coaching Programs?

We’re not theory-based. We’re operators with $1B+ in real deals. You get direct access to Mark and Tamiel, plus battle-tested systems, legal templates, and a community of serious investors. 

How Do I Apply for Think Multifamily Coaching?

Visit thinkmultifamily.com and click 'Apply for Coaching.' We’ll schedule a discovery call to see if it’s the right fit and help map out your next step in multifamily investing..

What Kind of Support Does Think Multifamily Offer for New Investors?

We offer group coaching, 1:1 mentorship, deal reviews, legal and financial referrals, underwriting help, and community support. You’re never on your own. 

Direct & Credibility-Driven: You've read the guides. You know the vocabulary. But knowing how to underwrite a deal and actually closing one are two very different things. Our coaching clients don't just learn the process — they do deals alongside operators who've closed over $1 billion across 120+ transactions. If you're ready to stop studying and start doing, let's talk.

Low pressure / No commitment

No obligation. Just an honest conversation to see if it's the right fit.

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